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Terms & Conditions

Please read these terms carefully before engaging our painting services.

Last updated: July 2025

1. Parties

These Terms & Conditions govern the provision of painting and coating services by TRESMAN BUILDERS SDN. BHD. (trading as Tresman Painting), SSM 202501016916 (1618330-D), CIDB 0120250808-SL159229 (Grade G2) ("Tresman Painting", "we", "us") to the client ("you"). By accepting a quotation or engaging our services, you agree to these terms.

2. Scope of Services

Services are limited to painting, surface preparation, protective coatings and related work as described in the written quotation provided to you. Any additional work beyond the agreed scope requires a separate written variation order and may incur additional charges.

3. Quotation and Acceptance

All quotations are valid for 30 days from the date of issue unless otherwise stated. A quotation becomes a binding contract only upon written acceptance (email, WhatsApp, or signed document) by both parties. We reserve the right to revise a quotation if site conditions discovered during work differ materially from those assessed.

4. Payment Terms

  • A deposit of 30–50% of the project value is required prior to commencement of work, as specified in the quotation
  • The remaining balance is due upon project completion and handover
  • Payment may be made by bank transfer, online banking, or other methods agreed in writing
  • Late payment beyond 14 days of invoice date may incur interest at 1.5% per month on the outstanding amount

5. Client Responsibilities

You agree to:

  • Provide safe and unobstructed access to all areas to be painted at agreed times
  • Remove or protect valuables, fragile items and pets prior to work commencing
  • Ensure adequate ventilation where required
  • Notify us promptly of any pre-existing conditions (structural damage, asbestos, leaks) that may affect the work

6. Workmanship Warranty

We provide a written workmanship warranty on completed projects. The warranty period depends on the paint system selected and is detailed in your project completion certificate. The warranty covers defects in application and workmanship. It does not cover damage caused by water ingress, structural movement, misuse, or failure of the substrate not identified during our assessment.

7. Liability and Disclaimers

Our liability for any claim arising from services provided is limited to the value of the contract. We are not liable for:

  • Pre-existing damage or defects not reported at project commencement
  • Loss of income, business interruption or consequential losses
  • Damage caused by events beyond our reasonable control

We carry public liability insurance covering accidental damage during the course of our work.

8. Cancellation

If you cancel an accepted project before work commences, the deposit may be forfeited to cover mobilisation costs and lost scheduling. Cancellations after work has commenced will be charged for work completed to date plus reasonable demobilisation costs.

9. Intellectual Property

All images, videos, case studies and content on our website and marketing materials are the property of TRESMAN BUILDERS SDN. BHD. and may not be reproduced without written permission.

10. Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter in good faith through direct communication. If unresolved, the dispute shall be submitted to mediation under the Malaysian Mediation Act 2012 before any legal proceedings are initiated. These terms are governed by the laws of Malaysia.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The current version is always available on our website. Continued engagement of our services constitutes acceptance of the current terms.

12. Contact

For questions about these terms, contact us at:

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