Privacy Policy
How we collect, use and protect your personal information.
Last updated: July 2025
1. Who We Are
This Privacy Policy applies to TRESMAN BUILDERS SDN. BHD. (trading as Tresman Painting), SSM registration 202501016916 (1618330-D), CIDB registration 0120250808-SL159229 (Grade G2), located at No. 23-1B, Jalan Bandar 12, Pusat Bandar Puchong, 47100 Puchong, Selangor, Malaysia. We operate the website at https://tresmanpainting.com.
2. Information We Collect
We collect personal information when you:
- Fill in our contact or quotation form (name, phone number, email address, property details)
- Call or WhatsApp us directly
- Subscribe to our newsletter or promotional content
- Interact with our website (browser type, IP address, pages visited, via cookies and analytics)
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and enquiries
- Arrange free on-site inspections and project consultations
- Send project updates and invoices
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Cookies and Analytics
Our website uses cookies and third-party analytics tools including Google Analytics and Google Ads to understand how visitors use our site and to measure the effectiveness of our advertising. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
We use Google Ads conversion tracking to measure enquiries generated from paid advertising. This involves placing a cookie on your device when you click our ad and visit our website.
5. Third-Party Services
We use the following third-party services that may process your data:
- FormSubmit (formsubmit.co) — processes contact form submissions and forwards enquiries to our email
- Google Analytics — website analytics
- Google Ads — advertising and conversion tracking
- WhatsApp (Meta) — direct messaging via wa.me links
Each third party has its own privacy policy governing their data processing.
6. Data Retention
We retain your contact and enquiry information for up to 3 years from the date of your last interaction with us, unless you request earlier deletion or we are required to retain it for legal purposes.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Opt out of cookies via your browser settings
8. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Our website uses HTTPS encryption.
9. Contact for Privacy Inquiries
For any privacy-related questions, requests or complaints, please contact us:
- Email: admin@tresmanbuilders.com
- Phone: +60 10-908 0499
- Address: No. 23-1B, Jalan Bandar 12, Pusat Bandar Puchong, 47100 Puchong, Selangor, Malaysia
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.